SERVICE & SUPPORT

 

CONTACT US

GET EXPERT HELP:  (800) 421-7247 – 8AM – 5PM PST, MONDAY – FRIDAY

For U.S. warranty claims, please call Helmet House,
the offical distributor of SHOEI helmets in the US, at 800-421-7247
or use the form below to request a Return Authorization Number

*Canadian customers, please contact MotoVan
 


BY EMAIL

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SHOEI  HELMET  IMPACT  INSPECTIONS

*For USA residents only

CONTACT:
Helmet House
Phone: 800-421-7247
Email: info@helmethouse.com

Helmet House will respond within 48-hours with a return authorization number, if applicable.

After the issuance of a return authorization number, you will be instructed to ship the helmet to Helmet House for inspection. Include a letter with a brief description of the issue with the helmet, as well as a daytime phone number and return address. Print the RMA# on the outside of the shipping box.

Upon completion of the inspection, the helmet will be returned to you with a letter stating the findings of the inspection. Your helmet is returned to you if it passes the inspection or not. There is no charge for the inspection, and return ground shipping is free.

Please do not use the SHOEI branded helmet box as the shipping container.